“Three things you need:
1) the ability to abandon a plan when it doesn't work,
2) the confidence to do the right thing even when it costs you money in the short run, and
3) enough belief in other people that you don't try to do everything yourself.”
The elements that comprise the secret to success are finding out what the customer wants, formulate a plan to deliver them, execute that plan, adjust, execute, adjust, execute, adjust, execute. The courage and persistence to stay the course when all else is against you and the faith to trust people by letting go.
Easy really, these secrets to success!