The guest has enjoyed a wonderful experience in your restaurant, the food was innovative and delicious, the service was exceptional, the ambience perfect, now say goodbye with a Thank You!
A Thank You can be a forthright expression when giving change in a coffeehouse, a Thank You can be a cookie placed in the guest’s car by the valet, a Thank You can be a hostess or manager at the door opening the door or helping the guest with their coat, a Thank You can be a complimentary dessert provided to a guest, a Thank You can be a firm handshake and a warm smile.
A Thank You to be meaningful must be genuine, it must be unexpected, and create in the guest a sense of belonging and community.