For cash-strapped diners understandably anxious to squeeze value for money from eating out, table-turning clearly rankles. Other practices getting the thumbs down are poor service – including the not-so-optional service charge – and being left waiting for the bill to arrive, even when it has been requested.
Restaurateurs with an eye on the bottom line should take note of the other moans published in today's Plate of the nation report, which surveyed more than 2,000 British diners and quizzed 100 of the country's biggest culinary names: almost two-thirds (64%) of diners say they are irritated by tables being packed too closely together, while half are annoyed by persistently wobbly tables. Of the well-known restaurants, 15% admitted they table-turn at peak times.
More than half of the diners quizzed said that being asked to sup up and ship out at specific times because others were waiting came towards the top of their list of restaurant bug-bears. Other moans which make diners see red are "incomprehensible" menus, and charging corkage on wine brought by diners.
