Friday, May 2, 2008

No hidden agenda!

Spike at Brains on Fire posted marketing lessons garnered from Mud.

always be happy to see your customers. Whenever I come home, there he is – tail wagging, tongue hanging out, tap-dancing with excitement. He doesn’t know what kind of day I’ve had or if I’m in a good mood or bad. But there’s no hidden agenda. He’s ready to hang out. To listen. To just let me know that he’s there.

Restaurants need to make customers feel welcomed when they walk in.