I am told that I will stare at my phone at any provocation. However, no one has ever said that I have kept a client or customer waiting while I update my Twitter feed, Facebook page or send a text. There is an epidemic of texting and phone updating madness. You can no longer go to restaurant, retail store, heck even a place of worship without servers, workers, even managers and clergy checking their phones and sharing their thoughts with the world.
We have been able to stop workplace smoke, now we need to stop workplace texting and phone checking.