Melanie Billings-Yun, author of "Beyond Dealmaking: Five Steps to Negotiating Profitable Relationships."
• Respect, friendliness, a sense that you like the other person as a human being, not merely as a means or obstacle to your end.
• Fairness in distributing and carrying out both responsibilities and benefits.
• Honest, open, and positive communication.
• Care and concern for the other person's well-being, both within and beyond the immediate transaction.
• Empathy and understanding.
• Collaborative efforts toward mutual success.
• Reciprocity, returning favors, responding to trust with trust
• Open-mindedness, flexibility, and willingness to adapt to different ideas and changes.
• Appropriate commitment at each stage of the relationship.
• Dependability, maintaining your understanding, and following through with your promises.
• Respect, friendliness, a sense that you like the other person as a human being, not merely as a means or obstacle to your end.
• Fairness in distributing and carrying out both responsibilities and benefits.
• Honest, open, and positive communication.
• Care and concern for the other person's well-being, both within and beyond the immediate transaction.
• Empathy and understanding.
• Collaborative efforts toward mutual success.
• Reciprocity, returning favors, responding to trust with trust
• Open-mindedness, flexibility, and willingness to adapt to different ideas and changes.
• Appropriate commitment at each stage of the relationship.
• Dependability, maintaining your understanding, and following through with your promises.
